Alec

  • Total activity 93
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Activity overview

Latest activity by Alec
  • Alec commented,

    Dear Brian, Thank you for your feedback. We will definitely consider this to our development pipeline!Best Regards THEMAGIC5

  • Alec created an article,

    Subscribe and save

    A subscription will give you 35% off your goggles. It simple, convenient and you will save 35% on every goggle you get. By subscribing, we will ship a new pair of goggles every 6 months so you w...

  • Alec created an article,

    Color choice

    The only difference between the five pairs of goggles is the tint. This is our explanation of lens colors from brightest to darkest:BLUE MAGIC - Almost a clear view, only tinted with a light blue c...

  • Alec commented,

    Hi both!  Thank you from reaching out. Our customer service agents are looking into this and will come back to you as soon as possible. Meanwhile, please check to see if any mails from us have ende...

  • Alec created an article,

    Children

    Unfortunately, we are currently not offering goggles for children. We are focusing on creating customized goggles for adults and have not yet reached the maturity level where we can offer customize...

  • Alec created an article,

    Payment methods

    CREDIT CARDSWe accept all major credit and debit cards. GOOGLE PAYAPPLE PAYPAYPALUse any payment method on the growing list of ways to fund a PayPal account in your country. Once you have funded yo...

  • Alec created an article,

    Spare parts

    Should you for some reason loose and need a new nose piece or strap, please reach out to our customer service and we will ship you the requested spare part(s) as soon as possible.

  • Alec created an article,

    Prescription

    We are currently not offering prescription goggles. We are focusing on creating custom fitted goggles and have not yet reached the maturity level where we can offer customized prescription goggles....

  • Alec created an article,

    Product care

    THEMAGIC5 goggles is a delicate personalized item, be sure to treat it with care. By following the few steps below, you can secure a long lasting life time for your custom fitted goggles. We highly...

  • Alec created an article,

    Taxes & customs

    Any applicable sales taxes and customs will be included in your purchasing price. This makes it hassle free for you, but also ensures that your goggles reach you in the fastest possible way. If you...